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Time is Money

Posted on 07-Oct-2013

In his article "Time is Money - Gimme More Measurements (http://dealer-communications.com/dealer-management/time-is-money-gimme-more-measurements/)" Ed Kovalchick discusses the value of technician time. "Here’s a simple view of the wort..

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Managing those Tenths

Posted on 06-Oct-2013

In his article "Productivity vs. Efficiency, Which One Matter the Most?" Chris Frederick says “Technician efficiency could be a cause of low productivity, so what hinders efficiency in technicians? Technician skill level could stand in the ..

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